Our caring, dedicated team is here to listen and serve you in your goal to remain independent in your home.
Our Team
Jeff Valderrama
OWNER/ADMINISTRATOR
Jeff moved to Oregon with his wife and two daughters in 2019. He has been a powerful force in the development of 3 successful in-home care agencies throughout Oregon and rebuilding another office in Northern Indiana (where he and his family are originally from).
Relationships are especially important to Jeff, and he strives for this to be shown through how he cares for his employees and clients. His primary ambition is to lead by example in life and in the workplace because he understands that respect is earned not just given by a title.
In his free time, Jeff enjoys kayaking, fishing, and hiking. In addition, he values spending quality time with his family and friends.
Jeremy Mast
OWNER
Of the 27 years Jeremy has worked in the Fire/EMS field, 22 years of them have been as a paramedic. He has served as both a 911 medic and additionally in the private ambulance sector as an operations manager, giving him both hands-on and administrative experience.
During his time in EMS he was in and out of thousands of homes, witnessing the desire of so many to have in home care. At New Outlook Home Care he desires to bring his experience as a medic in order to help identify needs and then develop a plan that will help clients stay safely in their own home.
McKenzie McBride
PRESIDENT
Our president comes to New Outlook with ten years of experience providing care to those in need. This care has been in senior residential, memory care, disability and adolescent communities. She understands and values the balance between independence and assistance necessary for needs to be met.
McKenzie welcomes all questions and concerns, taking them seriously and responding promptly. Being family oriented, she spends her free time with her children and extended family in the area as often as possible. Her dedication to caring for people envelopes both her personal and professional life.
Erin Gable, RN, BSN
REGISTERED NURSE
Erin joins New Outlook as an RN with seven years of experience. She has spent her time serving between home health and ICU units. Her priority as a nurse has been to advocate for her patients to help them achieve their health goals and maintain their independence.
Outside of work, Erin enjoys spending time with her husband and children, kayaking, baking, and making meaningful memories.
Alex Mast
PAYROLL/BILLING/QUALITY CONTROL SPECIALIST
Alex graduated with her Masters in Social Work in 2022. She has worked in community, institutional and home based settings with a variety of populations. She hopes to continue to use her social work background to promote integrity and worth of all people. She is passionate about advocating for clients’ independence and self determination.
Working on the administrative side of social work is something Alex has always enjoyed and she is excited to be working with New Outlook assisting with billing, payroll, and quality control.
Outside of work, Alex enjoys reading time, traveling, and spending time with friends and family.
Tara Frazier
IN-HOUSE SCHEDULER
Tara comes to New Outlook with over four years of experience in caregiving. Her work has always centered around helping her community and those in it. She is excited to support New Outlook caregivers in scheduling as she understands both client and caregiver needs.
When she isn’t at the office answering phones and supporting every caregiver, client, and administrative staff member with scheduling needs, you can find her spending time with her husband and three children.
Jessica Dill
LEAD CAREGIVER
Jessica comes to New Outlook with over 20 years of experience with caring for elderly and developmentally disabled people. Some of her focus of care has been in cognitive impairment, hospice, wound care, incontinence care, medication administration, and as a lead caregiver both in facilities and in-home care.
She considers her work to be her true calling and being the lead caregiver enables her to use that experience teaching and training other caregivers in the joys of caring. In addition to supporting other caregivers, she assists the office staff in being a liason,
When not at work she spends time with her husband and three boys.
Hannah Grady
SCHEDULER
Hannah has worked several administrative roles in the in-home care industry, but has a particular passion for scheduling. She has talked with hundreds of clients and listened to their particular caregiving requests.
Additionally, she deeply respects the heart and compassionate spirit of caregivers and works hard to make sure they are cared for with requested hours and clients that are a good match for their skills.
If you need a listening ear and a genuine smile Hannah is here for you.